Refund Policy

At Edmary Evangelista Daily Store, customer satisfaction is our top priority. We want you to feel confident and secure with every purchase. If you ever need a refund, our team is ready to help you through the process quickly and fairly.

1. Eligibility for Refunds

You may request a refund for products that are damaged, defective, or do not match your order. Please contact us within 7 days of receiving your item to initiate a refund.

• The product must be unused and in its original packaging
• Proof of purchase (e.g., order number, receipt) is required
• Refunds are not available for items marked final sale or promotional offers unless defective

2. How to Request a Refund

To request a refund, reach out to us using the contact details below. Please provide your order information and a brief explanation for your request. Our team will respond within 2 business days to guide you through the next steps.

3. Refund Processing

Once your request is approved and the product is returned, refunds will be processed using your original payment method. Please allow 5-10 business days for the amount to reflect in your account.

• Shipping fees are non-refundable unless the return is due to our error
• We will notify you as soon as your refund is completed

4. Exchanges

If you prefer to exchange an item instead of a refund, please let us know. We will do our best to accommodate your needs based on product availability.

5. Questions and Support

If you have any questions regarding our refund policy or need assistance with a return, our support team is here for you. Don’t hesitate to get in touch.